The Ark Promises:
• Not To disclose, rent, lease or sell your information to any third party without your permission, unless necessary for proof of credit card or bank charges
• Not To continue to send you information by email, once you have asked us not to.
The Ark collects information through our website at several points. We collect the following information about customers:
a) First and last name
b) Email address
d) Billing and shipping address
e) Phone numbers
f) Other similar types of information
We may also collect similar types of information, which our users divulge about other people, such as referrals or for gift purchases. The Ark does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information.
We collect this information through account creation, and automatic tracking. To receive our products and services, account information is mandatory because it allows us to complete the orders prepared by our customers. Other information that we obtain is automatic information we receive whenever you interact with this website. This information is used to better understand our customers so we can offer you superior service. Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platforms and purchase history. We collect this information automatically.
We do employ cookies. A cookie is a small text file that our web server places on a user’s computer hard drive to be a unique identifier. Cookies enable The Ark to track usage patterns and deliver customized content to users. Our cookies do not have an expiration date. Our cookies do not collect personally identifiable information.
Information UsageThe information collected by The Ark to create an account will be used to fulfill purchases, notify you of special deals, discounts and exclusive offers. Account holders who provide information may receive email announcements or newsletters.
Out of respect for the privacy of our users we present the option to not receive these types of communications.
The information we collect may be used to create customer profiles based on browsing or purchasing history. We will not supplement information collected at our website with data from other sources such as credit history to authorize purchases.
We may share data with third parties such as shipping and credit card companies. These third parties will use the information to process payments and ship our products to you.
Our website offers a comment system. Please be advised that information posted on this venue will become public knowledge.
We will advise you of any changes to this policy via this page within seven days of implementation.
Access to InformationThe Ark maintains the accuracy of our information by allowing account holders to access their own personal information through the My Account section of our website or by contacting us about inaccuracies they may find. If at anytime you wish to de-activate your account, please contact us at 877-795-0587 or by email Customer.Service@TheArkToys.com. For accounting purposes we are required to keep information file for all purchases. However, we wil not send you any further communication after you have de-activated your account.
Problem ResolutionIf problems arise; users may contact The Ark by email at Customer.Service@TheArkToys.com. We are committed to resolving disputes in timely manner.
Data Storage and SecurityThe Ark protects user information with the following security measures:
· Secure Sockets Layer (SSL) software, which encrypts information you input and protects the information during transmission.
· We do not reveal any part of your credit card number at anytime. We will only transmit the credit card number to the appropriate credit card company for order processing.
· Please protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.